The Charter Title & Escrow team is committed to investing in the people and resources it takes to best serve all our great customers, both now and in the future. We’re the team that has your back!
As Omaha, Lincoln, and other communities across our state grow in diversity, we recognize it can be challenging to help families navigate the homebuying or selling process if there is a language or cultural barrier.
That’s why our Hispanic Division provides personalized assistance to all our Spanish-speaking Realtors and loan officers, as well as the customers they serve. We got a lot of great feedback and coverage when we launched this last year, and we just wanted to say Itzel and her team are doing a great job.
As the first company in Nebraska to offer a fully bilingual team, we know that providing exceptional service must go beyond simply speaking and writing the language.
Our Hispanic Division team understands the culture and how both customers and their families from the Hispanic community might feel as they navigate buying or selling a home. We aim to educate Latino clients on what to expect so that as many families as possible can purchase homes.
“We take pride in working with people to make sure they understand the title and closing process so it can be part of a joyous milestone for them,” Itzel says. “Our team has the compassion and experience needed to help our community achieve their housing dreams.”
Interested in working with this dream team? Contact one of our offices to get started today!